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Privacy Policy
Effective date: November 25, 2025
1. Data Controller
CEPiML is operated by CEPiEL Co., Ltd. (hereinafter “we,” “us,” or “the Company”).
We are the data controller responsible for your personal information.
Company Name: CEPiEL Co., Ltd.
Business Registration No.: 5068195187
Address: Rm 310, Inha Dream Center, 100, Inha-ro, Michuhol-gu, Incheon, Republic of Korea
Email: help@cepiel.kr
2. Personal Information We Collect
We collect the following information:
- Account Information: name, email address, company name, job title, phone number (optional)
- Usage Data: IP address, browser type, pages visited, time spent, features used
- Uploaded Data: industrial datasets, CSV/Excel files, AI models you create (processed only)
- Communication Data: support messages, feedback, survey responses
- Billing Information (paid users only): collected and processed securely by KG INICIS
3. How We Collect Information
Directly from you when you register, fill out forms, or contact us.
Automatically through cookies and similar technologies (see Cookie section below).
From third-party payment processors when you upgrade to a paid plan.
4. Purpose of Processing Personal Information
We use your information only for the following legitimate purposes:
- To create and manage your account
- To provide and improve CEPiML services
- To communicate with you (support, updates, security alerts)
- To analyze usage and enhance performance and user experience
- To comply with legal obligations
- To process payments and prevent fraud (paid plans only)
5. Legal Basis (for users in Korea and EU)
Contract performance: to provide the service you requested
Legitimate interests: analytics, security, service improvement
Consent: marketing emails (you can withdraw anytime)
6. Data Retention
Account data: retained while your account is active
Inactive accounts: deleted or anonymized after 24 months
Uploaded datasets: deleted upon your request or account termination
Logs: up to 12 months for security and debugging
7. Sharing and Disclosure
We do not sell or rent your personal information.
We share data only with:
- Cloud hosting providers (AWS Seoul Region)
- Payment processors (KG INICIS)
- Analytics tools (with anonymized data only)
- Legal authorities when required by law
8. International Data Transfers
Your data is primarily stored in South Korea (AWS ap-northeast-2). Limited metadata may be processed in other regions under Standard Contractual Clauses or adequacy decisions.
9. Security Measures
We implement industry-leading security practices:
- AES-256 encryption at rest and TLS 1.3 in transit
- Regular penetration testing and vulnerability scans
- Strict access controls and employee training
- Data breach response plan (notification within 72 hours if required)
10. Cookies and Tracking
We use essential cookies for functionality and optional analytics cookies. You can manage preferences via the cookie banner.
11. Your Rights Under Korean and International Law
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (right to be forgotten)
- Object to or restrict processing
- Withdraw consent at any time
- Data portability
To exercise your rights, contact help@cepiel.kr. We will respond within 30 days.
12. Children’s Privacy
CEPiML is not intended for individuals under 19 years of age. We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this policy periodically. Significant changes will be notified via email or in-app notice.
14. Contact Us
For any privacy concerns:
Email: help@cepiel.kr
Address: Rm 310, Inha Dream Center, 100, Inha-ro, Michuhol-gu, Incheon, Republic of Korea
Terms of Service
Last updated: November 25, 2025
1. Acceptance of Terms
By creating an account or using CEPiML (the “Service”), operated by CEPiEL Co., Ltd. (hereinafter “we,” “us,” or “the Company”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service.
2. Eligibility
You must be at least 19 years of age (or the age of majority in your jurisdiction) and have the legal authority to enter into this agreement.
3. 14-Day Free Trial
New users are granted a one-time free credits usebale within 14 days starting immediately upon account creation. No payment method is required.
4. Account and Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
5. Acceptable Use
You may only use CEPiML for lawful purposes and in connection with industrial, manufacturing, and engineering data. Prohibited activities include, but are not limited to:
- Uploading malicious code, viruses, or harmful content
- Attempting to reverse-engineer, decompile, or extract source code
- Using the Service to infringe third-party intellectual property rights
- Excessive automated access that burdens the system
6. Intellectual Property
You retain full ownership of all data, files, and models you upload (“User Content”). You grant CEPiEL a worldwide, non-exclusive, royalty-free license to process User Content solely to provide and improve the Service.
CEPiML software, algorithms, UI, and documentation are owned by CEPiEL and protected by copyright and other intellectual property laws.
7. Subscription and Payment
After the free trial, continued use requires a paid subscription. Pricing is displayed at checkout. Payments are processed securely via third-party processors (e.g., KG INICIS). All fees are non-refundable except as required by law.
8. Termination and Suspension
You may terminate your account at any time via the dashboard. We may suspend or terminate your access immediately, without notice, if you violate these Terms or if required by law.
Upon termination, your data will be deleted within 30 days unless retention is required by law.
9. Limitation of Liability
To the maximum extent permitted by law, CEPiEL shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Disclaimer of Warranties
The Service is provided as-is and as-available. We do not guarantee 100 percent accuracy of AI predictions, uninterrupted access, or absence of errors.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the Republic of Korea. Any disputes shall be resolved exclusively in the courts located in Incheon, Republic of Korea.
12. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes via email or in-app notice. Continued use after changes constitutes acceptance.
13. Contact Information
CEPiEL Co., Ltd.
Address: Rm 310, Inha Dream Center, 100, Inha-ro, Michuhol-gu, Incheon, Republic of Korea
Email: help@cepiel.kr